7u7a — Protection of Your Information

7u7a is a safe and reliable online gaming platform operating for players in Bangladesh. We believe your personal information is your property and that protecting it is our responsibility. This privacy policy explains what information we collect when you use the 7u7a platform — whether you are visiting the website, creating an account, playing games, or making financial transactions — how we use that information, who we share it with, and how we keep it secure.

Please read this policy carefully. By continuing to use the 7u7a platform, you are giving your consent to the terms of this privacy policy. If you disagree with any part of this policy, please stop using the platform or contact our support team.

2.1 Personally Identifiable Information

When you open an account with 7u7a or use the platform, we may collect the following types of information:

• Full name and date of birth (for age verification — only those aged 21 and above may register)
• Valid email address and username
• Mobile number and address details
• National ID card or passport number (when identity verification is required)
• Financial information: bKash, Nagad, Rocket account numbers or bank account details (for deposits and withdrawals)

2.2 Automatically Collected Information

When you browse the 7u7a platform or play games, certain information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and a list of pages visited
• Game session history, bet amounts, and results
• Login time and location information

2.3 Cookies & Similar Technologies

7u7a uses cookies and similar tracking technologies to improve your experience. These help remember your preferences, maintain secure sessions, and monitor platform performance. You can manage cookies from your browser settings, but disabling cookies may cause some platform features to not work properly.

7u7a uses collected information only for the legitimate purposes described below:

3.1 Account Management & Identity Verification

We need your personal information to create and manage your account, confirm your identity, and verify your age. This is an essential step in ensuring the security of the platform.

3.2 Processing Financial Transactions

Financial information is used to securely process your deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500. Withdrawals are generally completed within 5–30 minutes.

3.3 Fraud Prevention & Security

We review login information and activity history to detect suspicious activity, prevent multiple accounts, and block unauthorised access. All data transfers are secured with SSL encryption.

3.4 Customer Support

When you contact 7u7a's 24/7 live chat or email for assistance, your account-related information is used to resolve your issue effectively.

3.5 Platform Development

By analysing user behaviour and preferences, 7u7a continuously improves the platform's game library, performance, and user experience.

3.6 Communication & Notifications

Your email or mobile number may be used to send you important account updates, security alerts, bonus offers, and relevant information. You can opt out of these communications at any time.

7u7a does not sell your personal information or provide it to third parties for commercial purposes. However, in certain circumstances it may be necessary to share limited information:

4.1 Payment Processors

Payment services such as bKash, Nagad, Rocket, or bank transfer will receive the financial information needed to process your transactions. These organisations are governed by their own privacy policies.

4.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt may view limited activity data in order to deliver their gaming services. They do not receive your personal identity information.

4.3 Legal Obligations

If providing information is required by a valid court order, a directive from a government authority, or a legal process, 7u7a is obliged to comply with the law. In such cases we will endeavour to notify you in advance wherever possible.

4.4 Fraud Prevention Agencies

Relevant information may be shared with appropriate agencies to detect and prevent serious fraud or criminal activity.

7u7a has put in place industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transfers between the platform and your device are encrypted using SSL/TLS protocols.
• Secure Servers: Your information is stored in high-security data centres with multiple layers of protection against unauthorised access.
• Access Controls: Only authorised staff may access a limited amount of information, and only as required for their specific role.
• Regular Security Audits: We regularly conduct security audits and vulnerability assessments.
• Two-Step Verification: An additional verification process is triggered for suspicious login attempts on an account.

No transmission of information over the internet is completely risk-free. 7u7a is committed to providing the highest level of protection, but we also ask you to use a strong password and keep your login details confidential.

7u7a does not retain your personal information beyond the period for which it is needed. The following factors are considered when determining the retention period:

• All information is retained for as long as your account remains active.
• Records of financial transactions are kept for a set period after account closure in order to meet legal requirements.
• Information required for fraud prevention and resolution of legal disputes may be retained for a longer period.
• Information held for marketing purposes will be deleted at any time upon your request.

Once the purpose has been fulfilled, 7u7a deletes or anonymises your information by a secure method so that it can no longer be linked to any individual.

As a 7u7a user, you have the following rights over your own information:

7.1 Right to Access

You may request a copy of the information held about you by 7u7a at any time.

7.2 Right to Rectification

If your information is inaccurate or incomplete, you may request that it be corrected. This can be done through account settings or via the support team.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You may object to your information being processed for marketing communications or other specific purposes. In such cases we will respect your request to the extent possible.

7.5 Data Portability

You may request to receive the information you have provided in a structured, machine-readable format.

7u7a is a gaming platform for those aged 21 and above only. We do not intentionally collect any information from minors. Age is verified at the time of registration, and if a user is identified as a minor, the account is closed immediately.

If you become aware that a minor has opened an account on our platform, please contact us. We will close the account without delay and delete all information collected.

7u7a may update this privacy policy from time to time. Changes will be published on this page, and for significant changes we will notify you by email or via a notification on the platform.

Continuing to use the platform after any changes will be taken as your acceptance of the new policy. It is therefore recommended that you visit this page regularly.

This privacy policy should be read together with 7u7a's Terms and Conditions and Responsible Gaming Policy.